If you're looking for more information, use the questionnaire below to have our partner, Ring Central, provide you with information for free:. Computer software records your voice and then codes it into a digital signal, which is then sent over the internet. All of this happens instantaneously. There are several reasons why more businesses are switching to VoIP phone systems, which don't necessarily revolve around cost.
VoIP systems now take advantage of advanced high-definition codecs that have vastly improved the voice quality, making modern VoIP networks sound even better than landline networks, said Matt McGinnis, associate vice president of product marketing for VoIP provider RingCentral. In addition to better sound quality, the cloud is also making VoIP a more viable option for small businesses. Rather than having to run special wiring and install special equipment, companies that choose a cloud-hosted VoIP phone solution don't need to purchase any equipment or employ an IT staff to install and maintain it.
The advancement of VoIP technology and its relatively low cost make VoIP an ideal choice for small businesses, but businesses should still do their homework before committing. Did you know? Most top business phone system providers offer SIP trunking services. Lisa Chu, owner of the children's formal clothing company BlackNBianco, said that she likes that her VoIP system has eliminated all of the complicated tech support that her landline required.
Using a cloud-based solution also makes it simple to add phone lines when new employees are hired, said Tyler Yost, director of strategy at the marketing company Blue Corona. He said his company has grown numerous times over the past five years, and each time, it was a simple process to add phone lines. One of the biggest advantages of VoIP, especially for businesses with employees who work remotely or in multiple locations, is that it allows employees to bring their business phone line with them anywhere they go.
Most VoIP providers have a mobile phone system app that can be set up to ring when a customer or client calls an employee's business line.
Additionally, these apps allow employees to use their business line to make outgoing calls from their mobile phones. Elizabeth Becker, a client partner for the Florida-based IT staffing firm Protech, said she likes that their VoIP system allows for employees to be location-independent. Cost is another reason businesses are making the switch to VoIP. Most VoIP providers charge a monthly per-user fee, rather than a fee based on how many minutes everyone in the company spends on the phone.
As it turns out, there are many potential benefits to switching to a VoIP telephone system. Instead of using telephone lines, all communication data is turned into packets and sent over the IP network. The IP network your business uses could be your Internet connection, a direct IP connection to your telephone service provider or a combination of both. Note that if you are using the Internet to connect to your telephone service provider, QoS is not possible.
Placing calls over traditional phone lines means that a line is taken up by the two callers using it to communicate. Since there are only so many lines that can be installed, calls placed over landlines, especially if they are long-distance, are expensive. But using the Internet to relay call data circumvents this problem, making domestic and long distance calls cheaper overall. In fact, businesses that use VoIP are often given the ability to make domestic and domestic long distance calls for free.
If the phone number that is chosen for the business is in the United States, for example, providers often allow all calls within the "lower 48" in the United States for free. If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go.
On a traditional phone system, a line that runs to a home or business is assigned its own phone number. Any movement that takes place then becomes a trial of remembering the right codes or keys to dial on your phone. A lot of time can then be wasted by contacting phone companies to transfer services and phone numbers to new locations. With a VoIP phone system, all of this is eliminated. There are no physical limitations. You have the freedom to move as your business demands without any added stress.
Using VoIP phone systems allows you to multi-task with the most tech-savvy devices, allowing you to be the most productive you can be.
Suppose you are on a call within a queue. While you are waiting, you can strategize your approach to client calls you have missed as you read voicemail-to-text transcriptions that are sent directly to your email inbox.
However, thanks to advancements in technology, most businesses already have a decent connection, but the bandwidth must also be considered. Make sure your current phone equipment can handle the switch. Many business owners are initially turned off by the thought of investing money in VOIP switching.
Larger companies should expect even higher savings. Like most things in life, your business ebbs and flows. And when things are going well and your business is growing quickly, you need a system that can grow with you.
VOIP allows you to grow and scale back exactly how and when you need to without it being complicated. One of the great advantages of a VOIP system is that there are great features for a company of any size to use. Features like voicemail to email, auto attendant, call forwarding, and conference calling are a few of the features that your employees can take advantage of.
Within a few hours, your system can be up and running. You just need to teach them how to use the various features that come along with the VOIP system.
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